Privacy Policy
Welcome to the Chatbot AI application developed by Trusted Tools & Utilities Apps ("we," "us," or "our"). This comprehensive Privacy Policy is designed to provide detailed insights into how we collect, use, and protect your information when you use our Chatbot AI Android application (the "App").
1. Introduction
1.1 Purpose of the Privacy Policy
This Privacy Policy aims to inform users about the data collection, processing, and protection practices employed within the Chatbot AI application.
2. Information We Collect
2.1 Personal Information
We may collect various forms of personal information, including contact details and other relevant categories specific to Chatbot AI.
2.2 Non-Personal Information
Additionally, non-personal information such as device details, operating system, and usage data may be collected.
3. Chatbot AI Features and Data Collection
3.1 Chatbot Conversations
During interactions, user queries, and chatbot responses are recorded, including any other relevant information exchanged during conversations.
3.2 Third-Party ChatGPT API
The Chatbot AI leverages a third-party ChatGPT API, incorporating advanced AI models such as ChatGPT 3.5 and GPT-4 for conversation capabilities. User queries are processed securely, and responses are generated through the capabilities of ChatGPT. The application explicitly requests users to input their queries without storing any personal information.
4. Third-Party Services
4.1 Google Play Console
If you download the Chatbot AI application from the Google Play Store, your interactions with the App may be subject to Google's privacy policies. Please review https://policies.google.com/privacy for more details.
4.2 Firebase Analytics
We use Firebase Analytics, a service provided by Google, to collect and analyze usage data for the purpose of understanding user behavior and improving our App. For more information about Firebase Analytics and its privacy practices, please visit https://firebase.google.com/policies/analytics.
4.3 Firebase Crashlytics
We use Firebase Crashlytics, a service provided by Google, to collect information about app crashes and errors. This helps us identify and fix issues promptly. For more information about Firebase Crashlytics and its privacy practices, please visit https://firebase.google.com/support/privacy/.
4.4 Google AdMob
We use Google AdMob to display ads within the Chatbot AI. AdMob may collect and use personal and non-personal information for ad targeting. For more information, please refer to https://support.google.com/admob/answer/6128543?hl=en.
4.5 ChatGPT
The Chatbot AI utilizes the ChatGPT API to empower users to receive answers to their queries using advanced AI models. In alignment with privacy best practices and OpenAI's guidelines, we are committed to safeguarding user data. Our application explicitly requests users to input their queries without storing any personal information. We prioritize user privacy and do not retain sensitive details from interactions. Furthermore, we strictly adhere to the privacy policy outlined by OpenAI for the ChatGPT API. Users can confidently engage with our chatbot, knowing that their questions are processed securely, and their privacy is prioritized.
5. How We Use Your Information
5.1 Application Improvement
We utilize collected information to enhance and optimize the Chatbot AI application.
5.2 Personalization
Data is used to personalize user experiences and improve features.
5.3 Analytical Insights
We analyze user interactions to gain insights and optimize Chatbot AI functionality.
5.4 User Communication
Collected information aids in responding to inquiries, providing support, and enhancing user communication.
6. Data Security
6.1 Security Measures
We implement reasonable security measures to protect user information from unauthorized access, disclosure, alteration, and destruction.
6.2 Internet Transmission
While we strive for security, it's important to note that no method of transmission over the internet or electronic storage is entirely secure.
7. User Rights and Compliance
7.1 - Right to Request Access:
You have the right to request access to the personal data we collect. Requests may be accepted or rejected based on the inquiry's nature and validity. To request access, contact our Data Protection Officer (DPO) at liveroyalstudio.inc@gmail.com.
7.2 - Right to Request Correction:
You can request correction of your collected personal data. Our company reserves the right to accept or reject requests based on the query's nature. To request correction, please contact our DPO.
7.3 - Right to Request Deletion:
You have the right to request the deletion of your personal data that we have collected. We may accept or reject requests based on the nature of the query. To request deletion, please contact our DPO.
7.4 - Right to Lodge a Complaint:
If you believe your data privacy rights have been violated or have concerns about data handling, you can lodge a complaint with the relevant supervisory authority in your jurisdiction. We are committed to addressing and cooperating with supervisory authorities.
7.5 - Compliance with Laws
7.5.1 - CCPA Compliance:
Our app complies with the California Consumer Privacy Act (CCPA). You have the right to know whether your personal data is shared with third parties. We do not sell your personal data, and therefore, you do not need to provide permission to opt out of data sales.
7.5.2 - VCDPA Compliance:
For users in Virginia, our app complies with the Virginia Consumer Data Protection Act (VCDPA). Information about your rights under this law is provided in our privacy policy.
7.5.3 - LGPD Compliance:
We are committed to complying with Brazil's Lei Geral de Proteção de Dados (LGPD) and other relevant privacy regulations. This includes ensuring lawful data processing, transparent data handling practices, and respecting the data privacy rights of our Brazilian users. Contact us at [insert contact email or link] for LGPD-related inquiries.
8. Opt-Out Instructions
8.1 User Preferences
Users can manage preferences within the Chatbot AI application settings to control data collection and personalize experiences.
(i) Targeted Advertising: You can opt out of targeted advertising in our app by adjusting your device's ad tracking settings.
(ii) Sale of Personal Data: We do not sell your personal data to third parties, so there is no need to opt out of data sales.
(iii) Profiling with Legal Consequences: Our app does not engage in profiling with legal consequences.
09. Service Details
09.1 Free Service
Chatbot AI is provided as a free app by Trusted Tools & Utilities Apps.
09.2 Intended Use
This service is intended for use as-is and is provided by Trusted Tools & Utilities Apps at no cost.
10. Information Collection and Use
10.1 Collection Scope
The information collected is used for providing and improving the Chatbot AI service.
10.2 Information Sharing
Your information will not be used or shared with anyone except as described in this Privacy Policy.
11. Log Data and Cookies
11.1 Log Data
In case of an error in the app, Log Data (such as device IP address, name, operating system, configuration, time, and date) is collected through third-party products.
11.2 Cookies
While the Service does not use cookies explicitly, third-party code and libraries may use cookies to collect information and improve their services.
12. Links to Other Sites
12.1 External Links
This Service may contain links to other sites. Users are advised to review the Privacy Policy of these external websites.
12.2 No Control Over External Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Children’s Privacy
Age Restriction
These Services do not address anyone under the age of 13. If personal information is inadvertently collected from a child under 13, it will be promptly deleted upon discovery.
14. Changes to This Privacy Policy
We want to inform our valued users that our privacy policy has been recently updated.
Your privacy and data security are of utmost importance to us, and these updates are designed to further enhance
the protection of your personal information.
We may update this Privacy Policy from time to time in accordance with this section for reasons such as changes in laws, industry standards, and business practices. We will post updates to this page and update the “Last updated” date above. If we make updates that materially alter your privacy rights, we will also make reasonable efforts to provide you with advance notice, such as via email or through the services. If you disagree with such an update to this policy, you may cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Policy.
By continuing to use our services, you acknowledge and agree to the revised privacy policy.
Effective Date of Updated Privacy Policy: January 2024.
If you have any questions or concerns regarding these updates or our privacy practices in general, please do not hesitate to contact our Data Protection Officer (DPO) at liveroyalstudio.inc@gmail.com. We are here to provide any clarifications or assistance you may need.
15. Contact Us
17.1 Contact Information
For any questions or suggestions about this Privacy Policy, do not hesitate to contact us at liveroyalstudio.inc@gmail.com.